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Terms and Conditions

Hours of Operation:

Normal hours of operation are 9:00 am to 7:00 pm Monday through Friday. I am occasionally available for overtime or weekend care. Any non-contracted care will be by special arrangement only. There will be an extra charge for this service.

The Centre will remain closed on Saturdays, Sundays and public holidays (by Sindh Government). The Daycare Centre might be temporarily shut down due to unforeseen situations; a death or serious illness/injury (at daycare owner’s end) or maintenance purpose.

The parent needs to understand that this is a possibility and agrees to make his/ her own arrangements for child care in the case of such an eventuality.

Payment Schedule:

Fees are payable in advance and are due no later than drop off time on the first day of the week the child is contracted for care. No exceptions are made for absences due to illness, vacation, or other reasons. You can always pay early. A fee of Rs.200 per day will be charged on late payments.

Trial Period:

Fees are payable in advance and are due no later than drop off time on the first day of the week the child is contracted for care. No exceptions are made for absences due to illness, vacation, or other reasons. You can always pay early. A fee of Rs.200 per day will be charged on late payments.

Your obligations

Cooperate with us.

You shall provide to us such information as we may reasonably require about the Child including:

Any known medical condition, health problem, allergy, or diagnosed dietary requirement; 

Any medication prescribed or otherwise;

Any vaccination or lack thereof which the Child would ordinarily have by their age;

Any family circumstances or court orders affecting the Child, including showing a copy of the Child’s birth certificate to ensure parental responsibility is appropriately logged; 

Your contact details, and those of your authorized persons who may collect the Child or be contacted in your absence. 

Arrival and Departure:

Parents should be very clear about the drop off and pick up time. Extra payment will be charges now onwards for late pickups. RS.200 per hour will be chargers whether it is just 5 minutes more.

Please inform the management earlier if your child is to stay after the regular hours.

whether the child goes to school or not, he will reach us at the agreed time. If the child has bunked the school, daycare center will not accept the child before the agreed arrival time. Parents need to manage that.

Accidents and Emergencies:

Minor bumps and scratches are inevitable, Minor injuries receive appropriate first aid, and if an emergency injury or illness occurs, you will be contacted as soon as possible. If necessary, your child will be taken to the nearest hospital where you will be asked to meet us. Parents are responsible for all costs involved in emergency medical treatment, including emergency transportation if required.

Illnesses:

  1. A temperature of 101 degrees or higher
  2. Severe diarrhea
  3. Severe vomiting episodes
  4. Pink eye or discoloration or discharge from the eye uncontrollable severe coughing
  5. Any communicable diseases (chicken pox, measles etc.). In this case you will be required to provide a letter from the doctor confirming that your child has recovered from the disease, before your child can rejoin the Daycare.

Medications:

Both nonprescription and prescription medications, ointments, and creams can be given to your child if needed. Parents are required to provide medications in their original containers, mentioning time and quantity of the medicine to be given.

Permission to Transport:

Occasionally I need to take my own children to school or activities that they are involved in or we may take a Field Trip excursion. In the event of emergency away from the daycare home, your child will be cared for and you will be notified. I ask for your permission to allow your child to travel in my car.

_____________________(mother/father) gives her/his permission for ___________(child) to travel in the daycare Provider’s vehicle.

Parent Signature: _______________________________

House Rules:

The following rules are reinforced for the safety and wellbeing of everyone. There is no hitting, pushing, biting, grabbing, kicking, pinching the other children. Obscene language is not allowed. Willful destruction of property will be charged to the parent at the cost to replace the item.

Discipline :

My philosophy is that you use discipline to teach a child. I achieve this through love, consistency, and firmness. The children are explained the rules of the daycare home frequently so that all know the guidelines. Once a child understands the rules and disobeys them, the following developmentally appropriate guidance techniques will be used. These techniques are: Redirection – Time Out – Removal of Privilege – Last Resort – when a child’s behavior is continually upsetting or dangerous to myself or others, a Conference will be called with the parents. If the problems cannot be resolved, arrangements will have to be made for the child to go elsewhere for care.

Supplies:

Parents are required to bring a pillow and blanket for rest time to be kept at the daycare home and a complete change of clothing appropriate for the weather. Shampoo, soap and towel for the bath is to be provided by the parents. Parents are required to supply diapers. I will notify you when your child’s supply needs to be replenished. Parents should also bring an infant’s/child’s pain reliever, diaper rash ointment (if used), baby wipes, bibs and a small daily bag or backpack. The Provider will not supply any medications or creams

General:

  • Parents are requested to notify me if their child will not be coming for the day.
  • Parents are required to keep me informed of any change in addresses, telephone numbers, and other pertinent information.
  • Parents are encouraged to call me at any time during the day or evening. Lots of times I will not be able to answer the phone as I am quite busy with the children – please leave a message and I’ll call you back as soon as possible.

. I and my staff treat your child and others with the utmost respect and dignity. we never use or threaten any type of punishment that could adversely affect a child’s wellbeing.

. I provide parent with regular verbal updates as to your child’s progress and we will agree times to discuss with you the progress of your child or any other aspects of our childcare services as and when required.

. We have a limited number of staff members and we aim at giving an equal amount of time to all our Daycare children.

Termination of the agreement:

  • The contract shall last until it is terminated by either you or us. The contract can, in some circumstances, be terminated immediately. The following reasons can lead to immediate termination of the contract: –

    1. Non-payment by the due date.
    2. Bringing a child with a contagious disease into the Centre
    3. Lying about child medical or mental health (Especially: Autistic Spectrum Disorders & ADHD)
    4. Making requests that go against the policies mentioned in this agreement.
    5. Causing distress for the Management and the staff.
    6. Not providing items required by the child after repeated requests by the staff and expecting the Daycare to provide items like clothing, diapers, food and bottles.
    7. Not picking up child on time(frequently).
    8. Dropping off the child before time(frequently).
    9. Asking the staff or managements for special favors for a child.